I promised a follow-up and I do try to keep my word! My last post covered a WSJ column on the bane of most if not all travelers: resort fees. The post concluded with a promise to write about how the hotels view the subject.
Forthwith, a direct quote from the American Hotel and Lodging Association, where this subject is a “Policy Issue.” Here you go:
The hotel industry prides itself on offering an array of amenities and services to ensure guests have what they want and need from their travel experience. Transparency and guest satisfaction are at the core of the industry’s business model. Making sure guests have all the necessary information prior to booking their reservations is paramount.
The hotel industry provides guests full disclosure for resort and amenities fees charged up front. In fact, they were created in an effort to provide consumers with the best value by grouping amenity fees into one cost. If consumers were charged individual fees for all amenities, the cost would likely be prohibitive. This practice aligns with guidance introduced by the Federal Trade Commission (FTC) in 2012.
Indeed, these fees are not common practice in the hotel industry. Declining over the past decade, approximately only six percent of hotels currently charge resort fees – and these are the properties that have far more available amenities than other lodging facilities.
So, does your expierence align with the above? If “only six percent of hotels currently charge resorts fees” then I must be staying ONLY at those! Seems pretty universal to have that darn charge on my bill. Thoughts?
Did anyone happen to see the recent Washington Post column illustrating different types of travelers? It was sent to me and I think much of it is spot on. A few favorites (but not necessarily favorite types) included here, with illustrations reprinted from the Washington Post:
You know these types — it’s all about posing for social media posts. How about taking in some exquisite scenery by looking away from your phone? Or not risking your life for that one photo?!
As tempting as it might be to help yourself to goodies from the housekeeping cart, don’t. Staff is accountable for the content! It’s not a “free for all” ..
The self-appointed expert on the hotel, local restaurants, sights to see, etc. He’s probably been there two days. Heed his advice with caution.
The one holding up the line in an attempt to get all things for free — upgrade, view, later than usual check-out, etc. We’ve all encountered these folks!
Finally, my personal favorite! Those folks who worked damn hard and are now reaping the rewards. God bless — enjoy every minute!